Draft, not final. This is a strong starting draft prepared for TrendsEngine, not a substitute for review by a qualified lawyer. It must be reviewed before the Service accepts real payments.

Refund & Cancellation Policy

Last updated: [DATE]

Users may cancel at any time through account settings; cancellation takes effect at the end of the current billing period.
Refunds: payments are final, so we don't refund a payment because you changed your mind or didn't use Pro. Please try the Free plan first (no payment card needed), and cancel any time to stop the next charge. We do refund in these cases: (a) Billing errors: a duplicate charge, wrong amount or a charge after you cancelled is refunded in full. (b) A problem on our side: if a fault on our side (for example, you cannot sign in, or Pro shows as Free although you paid) stops Pro from working for you and we haven't fixed it within 3 days of you telling us at [email protected], we refund the payment for the month in which the fault began. (c) If we end the service, we refund unused prepaid time. (d) Nothing on this page limits any right you have under the consumer protection law of the province or state where you live.
No trial: Pro is charged when you subscribe. You can try TrendsEngine on the Free plan, which needs no payment card.
To request a refund or report a billing issue, contact [email protected].

This page mirrors Section 7 of our Terms of Service, presented separately for easy reference from account settings.